It’s important now more than ever to #StayAtHome to help stop the spread of Covid-19. However, just because you’re at home doesn’t mean that the world stops. It also doesn’t mean that your health won’t be affected in other ways. For those who have an issue and want to speak to a medical professional without leaving their home, they are in luck as Aster DM Healthcare launches free telehealth consultations.
Telehealth has grown significantly in the past few months, with patients receiving care, advice, reminders, education, intervention, and monitoring through telecommunication technologies. Now across its Medcare, Aster Hospital and Aster Clinic facilities in the UAE, patients can speak to one of their many qualified doctors for all general ailments.
“The unprecedented COVID-19 pandemic calls for measures to make healthcare services accessible to everyone in the community. Home Quarantine, Social Distancing, and Stay-at-Home announced by authorities are crucial measures to contain the spread of COVID-19. In the circumstances where people are unable to move out of their homes and offices, we wanted to ensure that our patients continue to receive the best possible care,” explains Dr. Azad Moopen, Founder Chairman and Managing Director, Aster DM Healthcare.
The process is simple with patients visiting the respective facilities’ websites to book an appointment. They can then ‘visit’ their chosen doctor remotely through a video call. From here the patient will be advised whether they need an in-person consultation for further testing or for the issuance of a prescription. For the latter, there is also an at-home delivery service available across the UAE. Customers can call 800700600 to speak to a pharmacist and order medicines and they can also send their prescription via Whatsapp to 800700600.
For those with children, appointments with pediatricians are also available through the Aster Hospital platform. There is also a helpline for those who are looking for information on COVID-19. They can reach a medical professional through the Aster call center on 04-4400500.