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Ralph Lauren on a Life in Fashion and His Newest Dream

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The office was pretty much the way I’d pictured it would be: wood paneling, black-and-white photos, sleek leather-and-chrome club chairs arranged around a book-laden coffee table the size of a boat. And the man sitting across from me was more or less familiar from his photographs: the carefully barbered white hair; the tan, gentler now than in its full Cary Grant glory; the art-directed getup of white jeans, sneakers, and khaki jacket, with a jangle of turquoise and silver pendants peeking out from the neck of his matching khaki shirt. But the moment Ralph Lauren began to speak, his voice a soft hepcat whisper, any preconceptions went out the window. The topic at hand was his newest baby, Polo Ralph Lauren for Women—it launches tonight, Monday, September 8, with a high-tech spectacular in Central Park—but no subject was off-limits. I’d been expecting guarded, but he spoke candidly for more than an hour, without even the ghost of a PR handler in the room. I’d been prepared to hear him recite his hits, but he was just as ready to get into the misses. I’d been bracing for a monologue, but he insisted on a dialogue. To build an empire as vast, consistent, and enduringly vital as Ralph Lauren’s, you have to know a thing or two about communicating your ideas. But it occurred to me as I walked away from that memento-filled sanctum, maybe the secret is to be a world-class listener.

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